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30 DAY MONEY BACK GUARANTEE
GUARANTEE
We understand that it can be a challenge ordering online, not being able to touch and feel your purchase, so if you are not completely satisfied, we offer a 30 day money back guarantee! In order to qualify for this guarantee you must call or email us for a Return Authorization number, the item must be in its original packaging, must not have been used, must be in new and resaleable condition and an invoice from Golf Trolleys Canada provided. We will refund your original purchase price less any shipping charges. Clearance & Sale Products are final sale and are not covered by this guarantee. Please call us to discuss any concerns.
WARRANTY AND SERVICE
We strive to provide the best golf carts in Canada, however from time to time your caddy may need repair. For warranty purposes, your MGI Trolley is covered by MGI Canada, you can contact MGI at servicecanada@mgigolf.com. For Bat-Caddy, your trolley is covered by Golf Trolleys Canada. For all Bat-Caddy returns you must contact us by email or phone for a Return Authorization Number. If a golf trolley does need to be returned it must be returned in its original packaging. If an ORIGINAL BOX is not available for the return, we are happy to ship a box for the return at the customer’s expense. All returns are at the customers expense unless agreed otherwise prior to the return. Any return received without a Return Authorization Number will not be accepted. Please review warranty details here: Warranty Details.